Privacy Policy
Effective Date: November 1, 2026 ⢠Last Reviewed: November 2026
1. Introduction
NineWaves Stock Market Academy ("NineWaves", "we", "our", or "us") operates the educational website located at https://ninewaves.in (and its official mirror https://ninewaves.vercel.app) and our physical training campus located at SCO 367, 2nd Floor, Mugal Canal, Karnal, Haryana â 132001, India.
This Privacy Policy explains how we collect, use, store, share, and safeguard personal information obtained when you visit our website, submit course enquiries, attend campus counselling, or enroll in our stock market educational programs. We are committed to processing personal data in a transparent, lawful, and secure manner in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDPA), 2023.
2. Information We Collect
We collect only the minimum necessary information required to communicate course schedules, answer educational enquiries, and provide classroom or online training:
- Identity Information: Full name.
- Contact Information: Phone/WhatsApp mobile number and email address.
- Educational Interest: Preferred course (e.g., Price Action or Options Hedging), learning format (Offline Campus in Karnal or Live Online), and city/state.
- Technical & Browsing Information: IP address, device type, browser version, approximate geographical region, and referral source collected automatically via web server logs and cookies.
3. How We Use Your Information
- To respond to your course enquiry, provide program syllabi, and clarify batch timings.
- To coordinate campus visits, trading lab seat reservations, or live online class access.
- To generate enrollment receipts, invoices, and attendance logs.
- To ensure security, prevent spam/fraudulent enquiries, and comply with legal requirements.
- To send optional educational announcements and webinars if you have expressly opted in.
4. Course Enquiry Information
When you submit an enquiry form on our website, your information is routed directly to our admissions desk in Karnal, Haryana. Our counsellors review your learning background to suggest the most appropriate educational cohort (such as beginner price action fundamentals versus quantitative options hedging). Submitting an enquiry does not obligate you to purchase any course or enroll.
5. Phone, WhatsApp and Email Communication
By submitting your phone number, you authorize NineWaves to contact you via telephone call, SMS, or WhatsApp regarding your specific educational request. We do not engage in aggressive robotic telemarketing or unsolicited spam. You may opt out of future communications at any time by replying "STOP" on WhatsApp or by emailing us at info@ninewaves.in.
6. Cookies and Analytics
Our website uses functional cookies to remember your theme preference (Light or Dark mode) and language selection (English or Hindi). We may use privacy-preserving analytics to track aggregate traffic volume, page loading performance, and visitor engagement. You can control or disable cookies through your web browser settings.
7. Third-Party Services
We do not sell, rent, or trade your personal data to third-party data brokers or marketing agencies. We may share data strictly with trusted service providers who assist us in operating our infrastructure (such as Vercel cloud hosting, secure database infrastructure, and communication gateways), subject to confidentiality obligations. If you click on external links (such as WhatsApp, Google Maps, or YouTube), their respective privacy policies will apply.
8. Data Storage and Security
We employ industry-standard administrative, physical, and technical security measuresâincluding TLS/HTTPS transport encryption, firewalled server infrastructure, and restricted administrative role-based accessâto prevent unauthorized disclosure, alteration, or destruction of your personal data.
9. Data Retention
We retain personal contact information obtained through enquiries only for as long as necessary to address your educational request, maintain alumni records, or comply with legal and tax accounting obligations. Unconverted enquiry records are periodically pruned after 12 months.
10. User Rights and Data Deletion
Under applicable Indian privacy regulations, you have the right to:
- Request a summary of the personal information we hold about you.
- Request correction of inaccurate or outdated contact details.
- Request complete deletion or erasure of your enquiry data from our active database.
- Withdraw consent for promotional marketing communication.
To exercise any of these rights, simply email our Data Privacy Officer at privacy@ninewaves.in or info@ninewaves.in with your registered phone number.
11. Children's Privacy
Our website and stock market educational programs are designed exclusively for individuals who are at least 18 years of age. We do not knowingly solicit or collect personal information from minors.
12. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our educational offerings, technological infrastructure, or statutory legal guidelines. Any revisions will be published on this page with an updated Effective Date.
13. Contact Information
For any privacy inquiries, grievance redressal, or data deletion requests, please contact our administrative team: